CAREERS

Content & Customer Support Executive
Kuala Lumpur

OVERVIEW

The company: 

Founded in 2009, Bitsmedia is a Singaporean company specializing in the development of mobile applications. We build and publish our own app including Muslim Pro, the leading Islamic app in the world with more than 70 million users. Bitsmedia is headquartered in Singapore with offices in Kuala Lumpur (Malaysia) and Jakarta (Indonesia)

The Team: 

The position is based in Bukit Bintang, Kuala Lumpur. You’ll be joining a young and dynamic team of people. English is the working language at the office.

You’ll be joining the Content Marketing team and will be working closely with our Customer Support team.

The job includes, but is not limited to, the following scope:

  • Content market research on what’s trending in Indonesia
  • Participate in the creation of Muslim Pro app content, social media and advertising campaigns in Bahasa Indonesia with our team
  • Reply to Muslim Pro users questions on different channels in Bahasa Indonesia (Social Medias, Email, App Store Reviews)
  • Translate and update the current FAQs and self-help guides to educate and serve user needs.
  • Help the team with the daily operations and peak of activities.

Job requirements:

  • Minimum Diploma or equivalent
  • Fluent in Bahasa Indonesia and English (spoken and written)
  • Excellent written communication skills
  • Meticulous, independent and efficient
  • Creative thinking with attention to detail
  • Familiar with Social Medias platforms (Facebook, Twitter, Instagram)
  • Basic knowledge of the mobile apps eco-system is a plus

Please email your resume to jasmine@bitsmedia.com

APPLICATION FORM

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